Fixed-term, fixed-price service solution to match the lifecycle of your device and fit within your budget. Avoid unexpected expenses and enjoy consistent service levels for your school.
Provides fast access to higher levels of response and services, resulting in shorter downtime and maximized productivity. Achieve maximum uptime and productivity for you staff and students.
Offers an exclusive Warranty plan to match the needs of your school and your buying cycles. You can buy hardware and warranties on your schedule and enjoy warranty coverage throughout the upcoming school year, when it counts the most.
LENOVO'S THREE-YEAR SEALED BATTERY WARRANTY
Extends the standard one-year base battery coverage by providing three years of comprehensive support on your products’ sealed batteries.*
SEALED BATTERY WARRANTY EXTENSIONS
Battery warranty is 1 year regardless of the system warranty. Extend your 1-year base battery warranty up to a 3-year Sealed Battery Warranty. A low upfront cost provides significant savings relative to a noncovered battery replacement and saves the hassle and frustration of dealing with unplanned expenses.
Direct access to advanced troubleshooting during extended hours, end-to-end case management and parts prioritization.
ACCIDENTAL DAMAGE PROTECTION
Protects beyond our normal system warranty by providing coverage for accidental damage due to liquid spills, unintentional drops or bumps, and electrical surges.
KEEP YOUR DRIVE
Protects sensitive information in the unlikely event a drive fails while covered under warranty, improving data security and potentially alleviating liability risks. Focus on providing high-quality learning and do not worry about security breaches.
LENOVO'S ASSET TAGGING
Provides information-rich, tamper-resistant asset tags affixed to your PC and stored in the system’s BIOS before the PC is delivered to you, keeping systems identifiable and protected.
LENOVO'S MANAGED INSTALLATION
Designed to ensure the migration of your systems is done on time, efficiently, and accurately to ensure maximum productivity with minimal interruptions during your deployments.
TECHNICAL INSTALLATION OF CRU PARTS
Base warranty typically requires self-replacement of Customer Replaceable Unit (CRU) parts. Upgrade to Technician Installation of CRUs and all internal CRU parts are subject to on-site service.
LENOVO'S ADVANCED AUTOMATION PROCESS
This will apply your custom image and configuration settings while your PCs are being manufactured to ensure consistency, rapid deployment, and lower costs.
LENOVO'S ASSET RECOVERY
Offers a single source solution for the secure, documented disposition of IT assets and data, and can be customized to address the unique needs of your organization.
EXPEDITED PICK-UP & RETURN COURIER
Expedited Pick-up & Return Courier Service enhances the standard 7 – 10 business day Pick-up & Return Courier Service with a guaranteed faster repair 3 business days.